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Depending on what you order and where it’s going, we’ll use various methods to make sure your order gets to you safely and as quickly as possible.
Used for sending Printed Proofs as well as Print Only orders (no finishing). Delivery time is 1 to 2 working days (including Saturday).
Upgrade to a Signed For Service for print only orders in the UK, this costs an additional £2.50. Delivery time is 1 to 2 working days (including Saturday).
Upgrade to our Express Service for print only orders in the UK and we’ll use this next day service with guaranteed delivery before 1 o’clock the next working day (Monday to Friday).
Our courier company of choice, we use DPD for some larger print orders and all prints that have been either mounted or framed and canvas prints that have been stretched. This is a next day, signed for service and deliveries are made Monday to Friday. You’ll receive a one hour delivery time slot via SMS/email on the morning of your delivery.
If you miss your Royal Mail or DPD delivery, you will be left a calling card which will allow you to either rearrange delivery or collect the item from your local Royal Mail sorting office or DPD depot. In some cases your delivery may be left with your neighbour. Please contact us if you have not received your delivery as we can track the delivery with the Royal Mail Signed For First Class, Special Delivery Guaranteed services, and DPD.
We are able to send many of our products outside of the UK.
Used for sending Printed Proofs as well as Print Only orders (no finishing). Delivery time is 3 to 5 working days.
Upgrade to this Service for print only orders outside of the UK, this costs an additional £5.00. This is a country dependent service, not all countries offer a Tracked and Signed For Service. You can view coverage information on the Royal Mail website.
For finished prints (Flat Wrapped Prints larger than A3, Mounted or Framed Prints and Stretched Canvas Prints) being delivered in Europe, we use DPD, this is a courier service with a delivery time of 2 to 5 working days (country dependent). For sending finished prints outside of Europe, please contact us for details and a quote for your order.
When ordering you can upgrade to our Express Service, this shortens our turnaround time within the studio and we’ll upgrade your delivery to a next day service. This costs an additional £7.50.
No. Although in rare cases we are sometimes able print and dispatch your order on the day it is ordered, but only if it can be fitted into the day’s print run. Please contact us as early in the day as possible to find out if we can print and post your order on that day. Please consider our turnaround times when placing your order. If you need your order completed and delivered for a particular date, please let us know when ordering so we can let you know if it will be possible to complete your order for your deadline.
We will email you with the tracking number for your order on the day of dispatch, usually at the end of the day.
We can send your orders directly to your customers, we don’t charge any additional cost for this. We will send your order in unbranded packaging ‘white label’ so it does not contain any of our branding, paperwork or your invoice. Click here for more information about our Drop Shipping service.
Tags: courier, delivery, delivery times, lead times, post, postage, turnaround times
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