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Depending on what you order and it’s final destination, we’ll use a variety of delivery services to make sure your order gets to you safely, and as quickly as possible.
Used for sending Printed Proofs as well as Print Only orders (no finishing). Delivery time is 1 to 2 working days (including Saturday). No tracking but delivery confirmation available.
Upgrade to our Signed For / Tracked Service for print only orders in the UK and we’ll use this service for prints that are A4 or smaller. Delivery time is 1 to 2 working days (including Saturday).
Fully tracked and guaranteed next day service, this is used for our Signed For / Tracked Service and our Express Service, which also expedites your order through the studio. This service is used for print only orders as well as smaller finishing orders such as Flat Wraps, Mounted Prints and some smaller Framed Prints. Delivery time is next working day (Monday to Friday).
Our courier company of choice, we use Parcelforce’s 24 hour delivery service for some larger print orders and the majority of prints that have been either mounted or framed and canvas prints that have been stretched. This is a next day service and deliveries are made Monday to Friday. You’ll receive a one hour delivery time slot via SMS/email on the morning of your delivery.
If you miss your Royal Mail or Parcelforce delivery, you will be left a calling card which will allow you to either rearrange delivery or collect the item from your local Royal Mail sorting office or Parcelforce depot. Both services also allow delivery to and collection from your local post office. In some cases your delivery may be left with your neighbour. Please contact us if you have not received your delivery as we can track your delivery for you. Royal Mail 24 and Royal Mail First Class Signed For only have delivery confirmation with their tracking/reference numbers.
We are able to send many of our products outside of the UK.
Used for sending Printed Proofs as well as Print Only orders (no finishing). Delivery aim is 4 to 5 working days in Europe and 6 to 7 working days for the rest of the world.
Upgrade to our Signed For / Tracked Service for print only orders outside of the UK. This is a country dependent service, not all countries offer a Tracked service, in these cases, we will use a Signed For Service. You can view coverage information on the Royal Mail website.
For finished prints (Flat Wrapped Prints larger than A3, Mounted or Framed Prints and Stretched Canvas Prints) being delivered in Europe, we predominantly use Parcelforce, this is a courier service with a delivery time of 2 to 4 working days (country dependent). For sending finished prints outside of Europe, please contact us for details and a quote for your order.
We have access to a number of carriers for International orders, we will always select the most cost efficient service for your delivery at the time of dispatch. Costs can vary depending on the order, delivery service and the destination country.
When ordering you can upgrade to our Express Service, this reduces our lead time within the studio and we’ll upgrade your delivery to a next day service in the UK.
For print only orders, if upgraded to our Express Service, we aim to complete and dispatch within 1-2 days. In some cases we are able print and dispatch your order on the day it is placed, but only if it can be fitted into the day’s print run. Please contact us as early in the day as possible to find out if we can print and post your order on that day.
Please consider our turnaround times when placing your order. If you need your order completed and delivered for a particular date, please let us know when ordering so we can let you know if it will be possible to complete your order for your deadline.
We will email you with the tracking number for your order on the day of dispatch, usually before the end of the working day.
We can send your orders directly to your customers, we don’t charge any additional cost for this. We will send your order in unbranded packaging ‘white label’, it will therefore not contain any of our branding, paperwork or your invoice. Click here for more information about our Dropshipping service.
